Effective Date: 07/11/2025
General Information
At Elmsbury, all listed product prices are inclusive of shipping costs — there are no additional delivery fees at checkout. We aim to provide fast and reliable shipping through trusted international carriers.
Shipping Carriers
We partner with leading logistics companies to ensure your order is delivered securely and efficiently, including:
- DHL
- FedEx
- UPS
- Royal Mail
Delivery Timeframes
Order processing and shipping typically take between 7 to 21 days, depending on stock availability, order volume, and delivery destination.
We always strive to dispatch orders as quickly as possible and will notify you if there are any unexpected delays.
Import Duties and Taxes
All goods are shipped inclusive of any applicable import duties, taxes, or customs charges.
You will not be required to pay any additional import fees upon delivery — the price you see at checkout is the final total.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to monitor your shipment’s progress.
Shipping Address
Please ensure that your delivery address and contact details are accurate when placing an order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Delays and Exceptions
While we work with reliable courier services, delivery times may vary due to factors beyond our control, such as customs inspections, public holidays, or severe weather conditions.
We appreciate your understanding in such cases.
Contact Us
If you have any questions regarding your shipment or tracking information, please contact our support team at:
Elmsbury
2778, SeG Plaza, No. 1002, Huaqiang North Road,
Futian District, Shenzhen City,
Guangdong Province, China
Would you like me to add a short section on lost or damaged parcels (for example, replacement or refund procedures)? It’s often helpful for customer reassurance and compliance with consumer protection standards.